What exactly is ‘DIGITAL’ Customer Experience? Is it mobile? Apps? Social media? Here, BARE International breaks down all you need to know about incorporating a seamless digital experience for your customers in 2020.
With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways. Read more
In a world where marketers get messages in front of millions of prospects with a simple click, the ability to make those offers feel personalized has become increasingly important. With personalized discounts, coupons and promo codes businesses can offer their customers more than a one-size-fits-all approach. Read more
For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times. Read more
Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line. Read more
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
#Who is who We continue with the section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team.Our fourth protagonist is César V.B. From Lima Peru.
#Who is who We continue with the section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team. Read more
We inaugurate a new section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team.
I’m sure everyone remembers the first time they sat in front of a steering wheel, started the engine, and made their first “steps” with the car … It may have been easy or really difficult to learn to drive: