About us .

35 Years of Experience Supporting Businesses Like Yours

BARE International was born from the need for mystery customer research at a national and global level. Today, we set the industry standard as the largest independent provider of customer experience research, data, and analytics for companies worldwide. Since 1987, we have built our reputation on innovation, ethics, and seamless client service management. BARE International is a family-owned business with global capabilities. BARE is headquartered in the Washington, D.C. suburb of Fairfax, Virginia with thirteen locations around the world. On any given day, BARE International is doing research for clients in more than 165 countries, completing more than 250,000 evaluations each year.

Why Choose BARE?

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday. Each solution we offer is customized to meet your needs, providing actionable feedback to help you make critical business decisions. We treat you the way you want to treat your own customers, providing a dedicated project team to give you the attention you deserve and an infrastructure spanning the globe to provide the resources you need to understand your customers’ experiences.

  • Customized Experience Design Programs
  • Innovative Tools & SaaS Solutions
  • Live, Actionable Insights
  • Dedicated Project Team
  • Family-Owned, Global Capabilities
  • Transparent & Inclusive Pricing
  • International Field Force Support

Industries we serve.

  • Automotive

  • Education

  • Electronics

  • Financial

  • FMCG (Fast Moving Consumer Goods)

  • Gaming

  • Hospitality

  • Health & Wellness

  • Housing

  • Insurance

  • Luxury

  • Oil & Gas

  • Restaurant

  • Retail

  • And More...

BARE Executive Board.

Our business literally revolves around people, so selecting the best has always been at the core of our approach to delivering the results our clients require. Meet our global leadership and support teams below.

165 Countries

around the world

500,000+ Evaluators

global field force

Our Global Support Team.

Our History.

1987
BARE International founded by Mike and Dale Bare in Fairfax, Virginia

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1997
President Mike Bare co-founds the Mystery Shopping Providers Association

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2001
First overseas office opens in Antwerp, Belgium

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2005
India office opens in Mumbai, India

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2005
Nuestra oficina en la India abre en Mumbai

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2005
Nuestra oficina en América del Sur abre en Sao Paulo, Brasil

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2006
Abrimos oficinas en Shanghai, China y Hong Kong

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2008
BARE International earns a spot on the INC. 5000 list two years in a row (2007-2008)

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2009
Segunda oficina en América del Sur abre en Santiago, Chile

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2011
Segunda oficina en Europa abre en Budapest, Hungría

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2012
Singapore office opens

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2012
Diversity Business Award Winner (2011-2014) for top 50 women-owned businesses in America

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2013
BARE is operating in 150 countries, completing more than 50,000 audits per month

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2015
Office opens in Mexico City, Mexico

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2016
CEO Dale Bare receives Future50 Award for Washington, D.C. from Smart CEO magazine

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2016
BARE is operating in 150 countries, completing more than 50,000 audits per month

This post is also available in: Spanish

2018
BARE International forms exclusive partnership with MobieTrain to help clients close the loop in experience insight needs.

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2019
BARE client partners benefit from BARE's new strategic partnerships with LiveShopper, ReplyPro, and Big Mouth Survey.

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2020
BARE International is rated globally at the top 25% of companies on the EcoVadis Corporate Social Responsibility Rating, earning a coveted silver medal.

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2021
MSPA awards BARE International the highest honor of “Elite Experience Research Company” for a record 7 consecutive years! (2015-2021)

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Awards & Accreditations.

 

Affiliations.

 

Interested in becoming part of our team?

We are always on the lookout for talented people to join us.

250,000+ Evaluations

completed worldwide each year

13 Locations

around the world

165 Countries

in the BARE network

This post is also available in: Spanish